{"id":5459,"date":"2026-06-06T18:36:24","date_gmt":"2026-06-06T16:36:24","guid":{"rendered":"https:\/\/kraftchiptuning.pl\/?page_id=5459"},"modified":"2026-06-06T18:36:25","modified_gmt":"2026-06-06T16:36:25","slug":"zwroty","status":"publish","type":"page","link":"https:\/\/kraftchiptuning.pl\/en\/zwroty\/","title":{"rendered":"Polityka Zwrot\u00f3w i Reklamacji"},"content":{"rendered":"<h2 class=\"wp-block-heading\">1. Postanowienia og\u00f3lne<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Niniejsza Polityka Zwrot\u00f3w i Reklamacji okre\u015bla zasady zwrot\u00f3w oraz sk\u0142adania reklamacji dotycz\u0105cych produkt\u00f3w oferowanych przez KRAFT Chiptuning za po\u015brednictwem sklepu internetowego kraftchiptuning.pl <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Charakter oferowanych produkt\u00f3w<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Oferowane przez Sprzedawc\u0119 uk\u0142ady wydechowe do maszyn rolniczych s\u0105 wykonywane na indywidualne zam\u00f3wienie Klienta, zgodnie z przekazanymi przez niego informacjami dotycz\u0105cymi modelu maszyny, parametr\u00f3w technicznych lub innych wymaga\u0144 niezb\u0119dnych do realizacji zam\u00f3wienia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Produkty te stanowi\u0105 rzeczy nieprefabrykowane, wyprodukowane wed\u0142ug specyfikacji Klienta lub s\u0142u\u017c\u0105ce zaspokojeniu jego zindywidualizowanych potrzeb.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Prawo odst\u0105pienia od umowy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Zgodnie z art. 38 pkt 3 ustawy z dnia 30 maja 2014 r. o prawach konsumenta, Konsumentowi nie przys\u0142uguje prawo odst\u0105pienia od umowy zawartej na odleg\u0142o\u015b\u0107 bez podania przyczyny w odniesieniu do produkt\u00f3w wykonywanych wed\u0142ug specyfikacji Konsumenta lub s\u0142u\u017c\u0105cych zaspokojeniu jego zindywidualizowanych potrzeb.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">W zwi\u0105zku z powy\u017cszym, uk\u0142ady wydechowe wykonywane na indywidualne zam\u00f3wienie Klienta nie podlegaj\u0105 zwrotowi bez podania przyczyny i nie mog\u0105 zosta\u0107 zwr\u00f3cone w terminie 14 dni od otrzymania produktu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Powy\u017csze ograniczenie nie wp\u0142ywa na uprawnienia Klienta wynikaj\u0105ce z r\u0119kojmi lub odpowiedzialno\u015bci Sprzedawcy za niezgodno\u015b\u0107 towaru z umow\u0105.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Reklamacje<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Klient ma prawo z\u0142o\u017cy\u0107 reklamacj\u0119 w przypadku:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>otrzymania produktu niezgodnego z zam\u00f3wieniem,<\/li>\n\n\n\n<li>wyst\u0105pienia wad produkcyjnych,<\/li>\n\n\n\n<li>uszkodze\u0144 wynikaj\u0105cych z procesu produkcyjnego,<\/li>\n\n\n\n<li>niezgodno\u015bci produktu z umow\u0105.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Reklamacja powinna zawiera\u0107:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>imi\u0119 i nazwisko lub nazw\u0119 firmy,<\/li>\n\n\n\n<li>numer zam\u00f3wienia,<\/li>\n\n\n\n<li>opis stwierdzonej niezgodno\u015bci lub wady,<\/li>\n\n\n\n<li>zdj\u0119cia dokumentuj\u0105ce wad\u0119 (je\u017celi jest to mo\u017cliwe),<\/li>\n\n\n\n<li>dane kontaktowe Klienta.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Reklamacj\u0119 nale\u017cy przes\u0142a\u0107 na adres e-mail: kontakt@kraftchiptuning.com lub pisemnie na adres siedziby Sprzedawcy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Rozpatrywanie reklamacji<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sprzedawca rozpatrzy reklamacj\u0119 w terminie do 14 dni od dnia jej otrzymania.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Je\u017celi rozpatrzenie reklamacji wymaga dostarczenia produktu do oceny, Klient zostanie poinformowany o sposobie i adresie wysy\u0142ki.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">W przypadku uznania reklamacji Sprzedawca, wed\u0142ug obowi\u0105zuj\u0105cych przepis\u00f3w, dokona:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>naprawy produktu,<\/li>\n\n\n\n<li>wymiany produktu na wolny od wad,<\/li>\n\n\n\n<li>obni\u017cenia ceny,<\/li>\n\n\n\n<li>zwrotu nale\u017cno\u015bci, je\u017celi wada jest istotna i nie ma mo\u017cliwo\u015bci doprowadzenia produktu do zgodno\u015bci z umow\u0105.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Wy\u0142\u0105czenia odpowiedzialno\u015bci<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Reklamacje nie b\u0119d\u0105 uwzgl\u0119dniane w przypadku wad lub uszkodze\u0144 powsta\u0142ych na skutek:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>nieprawid\u0142owego monta\u017cu produktu,<\/li>\n\n\n\n<li>u\u017cytkowania niezgodnego z przeznaczeniem,<\/li>\n\n\n\n<li>samodzielnych przer\u00f3bek lub modyfikacji produktu,<\/li>\n\n\n\n<li>uszkodze\u0144 mechanicznych powsta\u0142ych po dostarczeniu produktu Klientowi,<\/li>\n\n\n\n<li>eksploatacji niezgodnej z zaleceniami producenta.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Dane kontaktowe<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">W sprawach dotycz\u0105cych zwrot\u00f3w i reklamacji prosimy o kontakt:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>KRAFT &#8211; chiptuning, kalibracje, kodowania<\/strong><br>Adres: Polichno 18, 97-320 Wolb\u00f3rz<br>E-mail: kontakt@kraftchiptuning.com<br>Telefon: 733 721 512<\/p>","protected":false},"excerpt":{"rendered":"<p>1. Postanowienia og\u00f3lne Niniejsza Polityka Zwrot\u00f3w i Reklamacji okre\u015bla zasady zwrot\u00f3w oraz sk\u0142adania reklamacji dotycz\u0105cych produkt\u00f3w oferowanych przez KRAFT Chiptuning [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5459","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Polityka Zwrot\u00f3w i Reklamacji - KRAFT Chiptuning<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kraftchiptuning.pl\/en\/zwroty\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Polityka Zwrot\u00f3w i Reklamacji - KRAFT Chiptuning\" \/>\n<meta property=\"og:description\" content=\"1. 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